MacktaWorks is your helping hand.
MacktaWorks provides one-on-one consulting to improve your business’ processes.
Our mission is to empower you to increase your business’ success. We thrive on evolving workflows into more automated systems, giving you more time to do the things you set out to do. There’s no need to re-build from the beginning. Let’s see where you are and improve on the blood, sweat and tears you’ve already devoted to your passion and your work.
20+ years of experience has taught us to ask the right questions of boutique businesses across the western hemisphere; spotting red flags impeding your administrative and operational efficiency.
We’re ready to jump in, understand your roadblocks and provide process, marketing and administrative recommendations that get you to your goals, quickly and efficiently.
We thrive on long-term relationships.
Let’s start ours today.
CLEAR THE COBWEBS
Get rid of dust and haze.
MacktaWorks provides ultra-practical solutions for top-line business challenges!
- Analysis of three finicky daily challenges
- Functional plan to overcome these hurdles
It’s all about facing issues head on.
Time frame: 2 weeks
CLEAR THE COBWEBS: A Great Introduction to MacktaWorks
Client X needed a starting point to understand their business. So we sat down, reviewed their current workflow, talked about clients, how they billed and what systems were in use. After the briefing, MacktaWorks collected the information, did further research and structured the lot into a logical presentation explaining the top three challenges the client had on hand. We prioritized the challenges and discussed manageable solutions for all three.
INVEST IN THE RANCH
Get a clear look at the horizon.
- Audit & assess your overhead costs, org chart and operational workflow
- Summary recommendation of:
- workflow and administrative structure improvements
- cost-cutting measures
- process efficiencies
A bird’s eye view can sure be insightful.
Time frame: 4 weeks
INVEST IN THE RANCH: Tangible Solutions to Real Challenges
Client Y had a sense that, “things were fine” but never really dug into the details of how their own business was run. In fact, it made them a little nauseous to think about it, so they just coasted. For a long time. They hired MacktaWorks and we got in the money trenches. We reviewed their invoicing workflow and their billing sheets. We walked through samples line by line and afterwards, Client Y was confident that they were on the right track and running their business as efficiently as possible.
Tired of herding cats?
Get a grip on your project workflow and budgets.
- Examination and review of your typical (or problem) project
- Understanding current project management process
- Present best practices for project budget management
- Sample/template project schedule and pricing guideline
Structure makes room for innovation.
Time frame: 4 weeks
PROJECT WRANGLING: Streamlining Your Workflow
Client K was busy. All the time. Clients were calling. Work was happening. Balls were in the air, then, balls were dropping. Macktaworks was called in. We reviewed some typical projects from start to finish. We broke out the steps and defined clear touchpoint and then sorted out how to apply this process throughout the office. It took some systems re-arrangement and implementation of a few new resources, but the result was a clear path for projects to go down, providing transparency to both the client and their clients. Improved communications on deliverables resulted in happier clients and more referrals. Success!
TO MARKET WE GO
The referral pipeline is solid.
Now it’s time to expand.
- Survey of current website, existing marketing materials and active client roster
- Analysis of relationship between current marketing plan, active clients and market sectors
- Outline of current market sectors versus future goals
- Delivery of 3 actionable marketing ideas with timeline and tasks
“To market, to market, to buy a fat pig. Home again, home again, jiggety jig.”
Bring home the bacon with a practical marketing plan.
Time frame: 4-6 weeks
TO MARKET WE GO: Case Study
Client Z had a solid business, built on referrals. But after several years, business declined. MacktaWorks was hired and we reviewed the existing marketing materials (such as they were) along with the verticals the business had the most prominence in. MacktaWorks took the information collected through conversations and research and laid out a clear plan of where the business had success in the past, where their clients were in the marketplace and what opportunities were available for the taking. We chose three prime marketing goals and Macktaworks laid out reasonable, actionable steps to achieve the chosen goals.
BLUE PLATE SPECIAL
Made-to-order consulting package.
Developed just for you, based on your needs, aspirations and goals.
How can we help you?
BLUE PLATE SPECIAL Case Study
Client A had been running their business on paper for 20+ years. From registrations to invoices everything was done by hand. With over 1,000 clients every year, this was mountains and mountains of paper. MacktaWorks was brought in to research on-line solution providers, vet them, and give pros and cons of each. Then we helped implement the systems and most importantly, train the staff to think digitally, act locally. Everyone was happy.
We boost your momentum.
MacktaWorks delivers realistic and practical solutions to challenges in:
– project management
– billing and production systems
– client services
In short, when you’re spinning in circles, we help you break the cycle and get stuff done.
Some people say it’s magic, but I say it’s experience and common sense. Consulting works best when you, the leader, embrace the support consulting provides. Who doesn’t want lasting results and tangible return on their investments? Running a business is a continuous evolution and my goal is to help you refocus your efforts on your core deliverable, standardizing, re-organizing and delegating your back office efforts. Having worked in creative services and non-profits for over 20 years (Pentagram Design, Guggenheim Museum and Metropolitan Museum of Art, among others), my knowledge and capacity to explain how to implement less stressful, more efficient workflows is well established. My clients range from boutique service firms, architectural and design studios, to after school programs and family funds. Businesses that are ready to pull themselves out of the administrative quicksand come to me for a support line. Why not call to discuss how we can work together to get you on your way? I’m looking forward to it!
Small Business Consultant
Smart and Savvy
Jeff Solomon, CEO, Techromatic
I Trust Her Insights
Katie Osborn, Principal, Via Collective
Small or Large… Call MacktaWorks
kudos design collaboratory
Helped Me Regain Clarity
Karolyn Hatton, Project Director
Winning New Business
Cathy Berse-Hurley, Designer, CBHstudio